Terms and Conditions

Last update on: 14 August 2023

These terms and conditions apply to all users, hereinafter referred to as "The User" or "The Users," who engage in the purchase of goods and/or services offered on our website, referred to as "The Website." is owned by Resch Trading Ltd, with Cyprus tax identification number C423898, and its registered address at Odysseos 8, 1st floor, 3060 Limassol, hereinafter referred to as "The Company."

Through the present policy, The Company agrees to sell products (physical and/or digital) and/or provide services that The User chooses to acquire or contract from the wide selection available on The Website. The User is obliged to pay the stipulated price for each good or service offered on The Website. The User has the flexibility to choose products of their preference from The Website or become a member of our loyalty or membership program, enabling recurring credit top-ups for exclusive benefits, as detailed below.

These terms and conditions are a legally binding contract established between The Company and The User. The User confirms they are of sufficient legal capacity to act in accordance with the laws of their country of residence. This contract shall govern all individual contracts for the purchase and sale of specific goods and/or services ordered by The User. Such purchases are considered complete upon delivery of the relevant goods/services by The Company and payment of the corresponding price by The User, documented in an invoice or payment receipt.

The Website retains the discretion to determine the range of goods and services available, including existing stock for each product, and reserves the right to modify availability as deemed appropriate. Prices for products on The Website will vary for member and non-member users and may be subject to market fluctuations and offers from third-party suppliers.

Flexibility in Contractual Relationship. We reserve the right to assign the rights and obligations arising from our contractual relationship with you to a natural or legal person that we find suitable. In such cases, we will communicate this change to you.

Your Obligations with the Contract As a User, you may not transfer or assign the contract or any of its rights or obligations without obtaining our prior written consent.

Delivery of Goods

Once the order is shipped indicates the delivery time for each product, typically ranging between 2 and 7 working days, unless stated otherwise. Delivery will be completed within a maximum of 30 calendar days from the order placement.

The Company reserves the right to engage third-party suppliers for product distribution and contracted services, including transport services. Professional carriers, contracted for this purpose, will ship the products to the address provided in the order.

Should a product not be delivered within the agreed-upon period, The User must inform The Company promptly. The User assumes responsibility for the products from the moment of delivery. The User will gain ownership of the products either upon The Company's receipt of full payment, including shipping costs, or from the moment of delivery, if the latter occurs at a later time.

In the event that The User fails to accept the product, they will be responsible for any associated expenses and assume the risk in case of loss or accidental damage to the product.

Services - Digital Products

Discover a diverse selection of digital products available on, offering a wide array of options that do not involve the delivery of physical goods. Our digital product offerings include licence keys, e-books, and more. For products labelled as "licence keys" or "activation keys," please be aware that each user account is limited to one purchase, unless explicitly stated otherwise. Upon purchasing specific digital products, you will receive activation instructions via the order confirmation email sent to your registered email address.

Once you activate a digital product using the corresponding licence key, you can immediately access it through direct downloads from the website or email delivery. Please note that due to the nature of digital products, returns and refunds are not permitted.

To ensure fair usage, the Company reserves the right to cancel orders for digital products if any activity is deemed abusive, fraudulent, or in violation of our terms and conditions.

In the rare event that you encounter any issues receiving a digital product, possibly related to your email provider or mail server, please do not hesitate to contact our customer service department for prompt support. If you do not receive these instructions, feel free to reach out to our customer service team for assistance.

Return Policy

You have the right to exercise your right of withdrawal by returning purchased products within 14 calendar days from their physical reception, unless otherwise specified in this contract. To initiate a return, kindly contact the Company through the provided customer service email. Please note that the Company reserves the right not to partially or fully refund returned goods if damages were caused by you or if the products are non-returnable for hygienic or health protection reasons and have been unsealed.

Upon receipt and inspection of the returned products at the Company's facilities or upon communication by you (if physical return is not required), returns will be processed within 14 days from the date of receipt. Refunds will be issued via the same payment method used by you. Depending on the specific circumstances, the Company may apply a flexible return policy. If part of the price was paid in credits, this portion will be refunded in credits as well.

You must provide the Website and carriers with all the necessary information to complete customs formalities and provide the required shipment documents.

In case of defects, damages, or abnormalities in the received product, or if you receive fewer products than ordered, promptly inform the Website. To validate a claim, provide a photograph of the erroneously received product or visible damages or defects. If defects were not immediately apparent, notify as soon as possible upon detection, providing all relevant information and cooperation for investigation purposes. Please note that products cannot be returned for a refund upon delivery or through a parcel office. Return shipping costs will be borne by you if you are not a member of the membership program, and by the Company if you are a member. In all cases, returned products must be labelled as "claim," unless it is a withdrawal without cause, in which case they should be labelled as "return."

Amounts paid for credit purchases are non-refundable, even if not utilised within their validity period, unless the purchase resulted from a Company error and was not consented to by you. The return of a partially paid product with credits will lead to the refund of the used credits and, where applicable, the amount paid via another payment method, which will be reimbursed accordingly. If credits used for payment are refunded, you will regain a 30 days validity period to utilise them.

Please note that digital products (licence keys, e-books, etc.) are non-refundable once the software is activated or downloaded, as the use of the digital product is considered contracted. You acknowledge that you lose your right to withdraw from the contract once the digital product is accessible, unless defective.

Taxes and Prices

The prices of products or services displayed on, or as specified in marketing offers, are applicable at the time of order confirmation or subscription to the service. Please be aware that prices may slightly vary due to currency exchange rate differences between euros and the User's currency. The Company bears no responsibility for such variations.

The Company reserves the right to modify the prices of products or services at any time. If you are subscribed to a membership plan, you will receive adequate notice before any price changes take effect, and you have the option to cancel your subscription before the changes are implemented. Product prices may vary based on your participation in the membership program; generally, member users enjoy considerably lower prices compared to non-member users.

Please note that the displayed prices do not include the transport service required for delivering your order, which will be specified during the order process.

Prices for products include, where appropriate, Value Added Tax (VAT) or equivalent indirect taxes legally applicable in your country of consumption. The VAT rate applied to each product will depend on the product type and the VAT rate applicable in your country of consumption (some products may be subject to the general VAT rate, while others to reduced VAT rates).

If you place an order for delivery to a non-EU country, you may be subject to import duties and taxes charged upon the package's arrival. Any additional customs clearance costs will be borne by you, as import policies vary by country. It is your responsibility to comply with the import regulations in your country.

You agree to receive invoices (and, if applicable, receipts) for your purchases of products and services electronically in order to streamline the process.

Loyalty or Membership Program

Experience the benefits of our exclusive loyalty or membership program that rewards Users with recurring purchases, earning valuable credits for discounted goods and services available on

By joining the membership program, Users commit to purchasing the corresponding amount of credits or recharges every 14 days, based on the chosen membership plan from or other promotional offers. Becoming a member is easy; simply follow the outlined procedures on the Website or purchase any product at the membership price, accepting the program's conditions.

Users have the flexibility to switch between membership plans, choosing a lower or higher one through their personal account. The change will take effect from the next automatic payment charge. Non-payment of the full membership plan price on the due date will automatically downgrade the membership to the plan immediately below, and down until to the basic membership plan with a recharge cost of €7.00 .

As part of the membership, Users perform an automatic credit reload every 14 days. For each euro recharged (or equivalent currency converted to euros), one credit will be acquired. These recharged credits will promptly reflect in the User's personal account on and remain valid for 30 days from the acquisition date. After this period, any unused credits will expire and cannot be used for product purchases on the Website.

To maintain transparency, Users will receive a confirmation notification of each automatic credit top-up. Users have the option to skip the next automatic credit recharge for their membership plan by selecting this option in their personal account before the next scheduled recharge.

To cancel their membership plan, the User must provide 14 days notice through the "Cancel" function in their personal account or by contacting the customer service team. The cancellation will be effective and conclusive after the 14 days notice period.

Users can also opt for immediate cancellation without adhering to the 14 days notice by choosing this option in their personal account and conducting a final credit recharge of 6.95 EUR.

The benefits associated with the membership will expire once the membership is cancelled. Any remaining acquired credits will remain available to be used until their normal expiration date.

As part of our commitment to providing the best experience, offers trial periods for various membership plans. Users who do not wish to continue with the membership plan after a trial period must cancel before the trial ends to avoid future credit reloads based on the selected plan. may offer free or reduced-price redeemable credits in the form of a welcoming gift card. The applicable prices and plans will be clearly displayed on and in marketing offers. These credits are subject to expiration based on the membership plan and the duration of the trial period. Upon termination of the initial trial period, the provided free credits will also expire.

We may extend promotional offers to member users, which may include discounts on the price of the first shipment of products. For promotional and marketing activities, may collaborate with third-party companies, and these collaborations may offer specific and distinct conditions from those outlined here and on the website.

Personal Data Protection and Privacy

Your Privacy Matters to Us! By using our services, you consent to the processing of your personal data by the Company for the purposes specified in our comprehensive privacy policy available on Rest assured that we handle your data with utmost care and in compliance with applicable regulations to execute this contract seamlessly.

Your Rights, Your Control. Depending on your country of residence, you may have certain rights related to data protection. We encourage you to exercise your rights as per the existing regulations.

If you reside in a member state of the European Union, you can exercise your rights of access, rectification, deletion, opposition, limitation to processing, and portability under the General Data Protection Regulation (EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016) and its implementing regulations.

To ensure the security of your personal data, we may request proof of identity when you make a data protection-related request.

Fraudulent or Abusive Activity Detection

At, we prioritise the security of our users. Any activity we detect that is considered fraudulent or abusive will be taken seriously, and appropriate actions will be taken to maintain a safe environment for all.

Transactions suspected of being abusive or fraudulent will be refunded to the original payment method used. We are committed to protecting our users from potential financial harm.

If you suspect any fraudulent or abusive activity in your account, please reach out to our customer service immediately. We have dedicated teams ready to investigate and resolve such matters promptly.

To maintain a fair and secure environment, we have a strict policy limiting the creation of user accounts to one per person and two per IP address. Any violation of this policy may result in the termination of associated user accounts to uphold the integrity of our services.


While we strive for accuracy, the Company will not be liable for any changes in prices, taxes, or duties applicable to the products. Similarly, we are not responsible for the lack of availability or supply of the products. Additionally, we cannot be held accountable for defaults by third parties, such as transport companies, manufacturers, or in the case of force majeure. It is essential for Users must provide accurate contact details and delivery addresses in order to ensure smooth transactions.

As a User, it's important to diligently check your email inbox, including your spam folder, to receive important communications from our Website.

Depending on your status as a "consumer" or someone acting in a professional capacity, your product guarantees may vary. If you are considered a consumer, you'll be covered by a legal guarantee of 2 or 3 years, depending on your country of residence, in accordance with the European Directive 2019/771.

The Website may contain hyperlinks to third-party web pages. The Company is not responsible for the content of such pages.

While the Company conducts promotional and marketing activities through third parties, we are not responsible for any activities conducted by them that are not in line with our guidelines and instructions.

Jurisdiction and Dispute settling

These terms and conditions will be governed and interpreted in accordance with the laws corresponding to the registered address of our Entity.

Any conflicts or disputes in the application or interpretation of these terms and conditions will be resolved by the Judges and Courts corresponding to the registered address of our Entity.

If you are a consumer residing in one of the Member States of the European Union, you may also choose to apply the jurisdiction of your country of residence and any mandatory provisions of its legislation.

We Prioritise Amicable Resolution, In the event of any dispute related to compliance with these terms and conditions, we both agree to try reaching an amicable agreement in good faith before resorting to any other means of dispute resolution. Your satisfaction is important to us.

Notifications and Contact Details - Stay Updated!

By accepting our Terms and Conditions, you consent to receive automatic notifications by SMS and/or email related to your orders, personal preferences, and other activities relevant to our services. This way, you'll stay informed about your interactions with us.

As a valued member, you'll receive personalised offers for products before each credit reload. Optionally, you may also receive emails, newsletters, special offers, and updates to enhance your shopping experience with us.

Your choices matter to us, If you wish to unsubscribe from optional notifications, you can do so at any time through your user account on the Website or by contacting our customer service.

To ensure smooth transactions and deliveries, please keep your information up to date and accurate. We cannot be held responsible for any failed, delayed, or erroneous delivery of goods or services due to inaccurate data provided.

If you need to reach us, get in touch! Feel free to contact the Company using the following details:

Email for customer service and incidents:

[email protected]

Resch Trading Ltd
Odysseos 8, 1st floor, 3060 Limassol, Cyprus

Modification and Validity of Terms and Conditions

We value your trust, which is why we may make changes to these terms and conditions or any existing policies on the Website. Rest assured, we will always keep you informed about any updates.

You will be bound by the terms and conditions, policies, or sales conditions that were in effect at the time you placed your order, unless any changes are required due to applicable legal provisions or at the request of public authorities.

If any of the conditions, terms, and/or policies are found to be invalid, void, or ineffective for any reason, they will be excluded without affecting the validity or enforceability of the remaining conditions.